The Role

We’re looking for an experienced and enthusiastic Social Media Manager to join our team. The social manager will cultivate a vibrant and engaging social media presence, creating original content tailored for each social platform.

Key Attributes & Experience

  • Experienced in creating, producing and scheduling original content for multiple social media platforms including Meta, Pinterest and TikTok.
  • Passionate about social media and fashion with an understanding of luxury goods.
  • Experienced in online and brick-and-mortar retail, with a passion for creating exceptional customer experiences.
  • Great attention to detail.
  • Exceptional communication and organisational skills.
  • Ability to adapt quickly and with positivity to new or changing circumstances.
  • Proven track record of meeting and exceeding targets.
  • Enthusiastic, warm and positive.
  • 1+ years experience in social and/or digital marketing.

Responsibilities

  • Create and produce beautiful original content in line with the brand aesthetic for multiple social media platforms and digital marketing.
  • Build a holistic social media strategy that successfully grows our social media following, increases engagement and drives sales.
  • Conduct regular trend research and analysis and implement an innovative approach to social media content creation.
  • Manage social media and marketing calendar.
  • Implement and manage CMS
  • Assist in the creative planning and execution of major campaigns, promotions, product launches and events in our brick-and-mortar store.
  • Liaise with creative contractors, negotiate contracts and manage delivery of assets as required.
  • Provide regular, insightful reporting on digital and social media deliverables.
  • Manage community engagement across all platforms, responding to customer messages in a timely manner with excellent customer service.
  • Apply a positive and proactive approach to customer service and problem solving.
  • Work closely with all teams contributing positively to team culture. Maintain a strong connection to the By Baby brand, creating exceptional customer experiences across all channels.

Working with By Baby 

  • People come first at By Baby. We provide opportunities for career growth and support your development.
  • This is a hybrid role, working from home and our James Street boutique in Fortitude Valley (Brisbane, QLD). It is a full-time position.

To apply, please email careers@bybaby.com.au with your resume and portfolio telling us more about how you meet the selection criteria and why you would like to join our team.

No agency contacts, please.

Due to a high volume of applications expected, only successful candidates will be contacted for interview.