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- PRODUCTION & DELIVERY
- IN-STORE PICK UP
- CARE & CLEANING
- RETURNS & EXCHANGES
Made to order in our James Street studio, see above for an estimated dispatch date. Please note delivery times will vary according to your chosen shipping method.
We always do our best to finish your pieces as quickly as possible! If you have a special occasion in mind and would like to request a sooner dispatch date, please feel free to reach out. You can call us every day on (07) 3852 4555 or email email@example.com.
You can select Free In-Store Pick Up at the checkout for your order!
Our in-store team will contact you when your order is ready for collection at our James Street boutique. We're open Monday - Saturday 10am - 5pm and Sunday 10am - 4pm.
The By Baby boutique is located at The Calile hotel - 48 James Street, Fortitude Valley QLD (Australia)
You can find us in between the Lobby Bar and Wolfe and Ordnance.
Always treat your fine jewellery with lots of love and care. All By Baby jewellery is created with great care and skill, so your pieces can last a lifetime if you treat them right.
You can wear your By Baby jewellery every day! We do recommend that you remove all your jewellery while sleeping, exercising or playing sport. This piece can be worn in water however, we recommend that you always take extra care when swimming in your jewellery by making sure any clasps are done up tight and rings aren't too loose. We recommend that you remove your jewellery if swimming in pools with strong chlorine.
Clean by polishing gently with a lint-free cloth, such as a lens cloth or silver / gold jewellery cloth.
We also offer complimentary cleaning and polishing at our James Street studio! You can send your piece/s to us or visit us in store during trading hours. For more information about our complimentary cleaning service, call (07) 3852 4555, text 0468 911 011 or email firstname.lastname@example.org.
We want you to absolutely love your By Baby jewellery!
If something isn't quite right, you have 30 days to return or exchange your piece.