If you are a Brisbane local or visiting the area, you can always visit our James Street Studio for complimentary cleaning on any of your BY BABY jewellery. Our workshop team will be able to assess your piece for wear and tear, check the settings of your gemstones, and polish up your golden wonders.

What happens in a professional clean?

Your jewellery will be cleaned in an ultrasonic cleaner, with a strong cleaning solution that will remove the dirt and grime build up that can get trapped in the fine details of your piece. Our jewellers may also polish your pieces if it's needed, to remove light scratches and marks. Note that deep scratches and indentations may not be able to be removed by the polishing process. If your piece is white gold, it may also need rhodium plating, which will take a little longer, and is always complimentary.

How long does it take?

Depending on how many pieces you bring in for a clean, and how thorough you would like them cleaned, a simple clean in the ultrasonic cleaner can take a few hours at most. However a full polish and assessment may take a day or two. Keep in mind these times may vary depending on our workshop’s capacity at the time.

Your jewellery should be professionally cleaned, assessed, and polished annually. If you are local to our James St boutique, please visit us for complimentary cleaning. If you are interstate or overseas, you can clean your jewellery at home using our guide.

Wear & Care

To ensure the longevity of your jewellery, we recommend taking it off when you sleep, exercise or do any strenuous work (e.g. playing sport or moving house). Although this piece is water-friendly, it’s best to remove and store safely before swimming, especially in highly chlorinated pools. While diamonds are resilient, it’s best to remember they can be vulnerable to hard knocks, or being dropped on hard surfaces. 

Cleaning

Like all gemstones, diamonds can become dull from daily wear. Regular professional cleaning is the key to maintaining their radiant sparkle and shine. In between professional cleans, you can gently polish your diamond using a lint-free lens or jewellery cloth. You can also follow our How To Clean Your Jewellery At Home Guide to give it a gentle clean.

Learn more about diamonds in our Diamonds 101 blog.

Wear & Care

To ensure the longevity of your jewellery, we recommend taking it off when you sleep, exercise or do any strenuous work (e.g. playing sport or moving house). Although this piece is water-friendly, we don’t recommend you swim while wearing your emerald jewellery.

While you can wear your emerald jewellery every day, it’s important to remember emeralds are more delicate than other gems, requiring extra care. Avoid extreme temperature changes, like using a hot hand dryer after cold water. Keep your emerald jewellery away from chemicals, perfumes, hand creams, and chlorinated water. It’s best to remember emeralds, like all gemstones can be vulnerable to hard knocks, or being dropped on hard surfaces. 

Cleaning

Like all gemstones, emeralds can become dull from daily wear. Regular professional cleaning is the key to maintaining their vibrant colour. In between professional cleans, you can gently polish your emerald using a lint-free lens or jewellery cloth. Do not use a homemade or store-bought jewellery cleaning solution on your emerald jewellery.

Learn more about emeralds in our emeralds 101 blog.

Wear & Care

To ensure the longevity of your jewellery, we recommend taking it off when you sleep, exercise or do any strenuous work (e.g. playing sport or moving house). Although this piece is water-friendly, it’s best to remove and store safely before swimming, especially in highly chlorinated pools. While rubies and sapphires are resilient, it’s best to remember they can be vulnerable to hard knocks, or being dropped on hard surfaces. 

Cleaning

Like all gemstones, rubies and sapphires can become dull from daily wear. Regular professional cleaning is the key to maintaining their vibrant colour. In between professional cleans, you can gently polish your rubies and sapphire using a lint-free lens or jewellery cloth. You can also follow our How to Clean Your Jewellery at Home guide to give it a gentle clean.

Wear & Care

To ensure the longevity of your ring, we recommend removing it during sleep, workouts, or playing sport. Although this ring is water-friendly, we don’t recommend you swim while wearing your morganite jewellery. If you do decide to wear your ring while swimming, please be mindful that your fingers may shrink when in cold water.

While you can wear your morganite ring every day, it’s important to remember morganite is more delicate than other gems, requiring extra care. Avoid extreme temperature changes, like using a hot hand dryer after cold water. Keep your morganite ring away from chemicals, perfumes, hand creams, and chlorinated water. It’s best to remember morganite, like all gemstones can be vulnerable to hard knocks, or being dropped on hard surfaces. 

Cleaning

Like all gemstones, morganite can become dull from daily wear. Regular professional cleaning is the key to maintaining their radiant shine. In between professional cleans, you can gently polish your morganite using a lint-free lens or jewellery cloth. Do not use a homemade or store-bought jewellery cleaning solution on your morganite ring.

Wear & Care

To ensure the longevity of your jewellery, we recommend taking it off when you sleep, exercise or do any strenuous work (e.g. playing sport or moving house). Although this piece is water-friendly, we don’t recommend you swim while wearing your amethyst jewellery.

While you can wear your amethyst jewellery every day, it’s important to remember amethysts are more delicate than other gems, requiring extra care. Avoid extreme temperature changes, like using a hot hand dryer after cold water. Keep your amethyst jewellery away from chemicals, perfumes, hand creams, and chlorinated water. It’s best to remember amethyst, like all gemstones can be vulnerable to hard knocks, or being dropped on hard surfaces. 

Cleaning

Like all gemstones, amethysts can become dull from daily wear. Regular professional cleaning is the key to maintaining their vibrant colour and shine. In between professional cleans, you can gently polish your amethyst using a lint-free lens or jewellery cloth. Do not use a homemade or store-bought jewellery cleaning solution on your amethyst jewellery.

Wear & Care

To ensure the longevity of your jewellery, we recommend taking it off when you sleep, exercise or do any strenuous work (e.g. playing sport or moving house). Although this piece is water-friendly, we don’t recommend you swim while wearing your opal jewellery.

While you can wear your opal jewellery every day, it’s important to remember opals are more delicate than other gems, requiring extra care. Opals are porous, and adhesive is often used to secure the gem into their setting, which makes them susceptible to damage from chemicals, perfumes, hand creams and chlorinated water, and it’s best to avoid contact with them. For this reason, we also recommend avoiding submerging your opal jewellery in warm water for long periods of time. It’s best to remember opals, like all gemstones can be vulnerable to hard knocks, or being dropped on hard surfaces. 

Cleaning

Like all gemstones, opals can become dull from daily wear. Regular professional cleaning is the key to maintaining their iridescent shine. In between professional cleans, you can gently polish your opal using a lint-free lens or jewellery cloth. Do not use a homemade or store-bought jewellery cleaning solution on your opal jewellery.

Wear & Care

To ensure the longevity of your jewellery, we recommend taking it off when you sleep, exercise or do any strenuous work (e.g. playing sport or moving house). Although this piece is water-friendly, we don’t recommend you swim while wearing your pearl jewellery.

While you can wear your pearl jewellery every day, it’s important to remember pearls are more delicate than other gems, requiring extra care. Pearls are porous which makes them susceptible to damage from chemicals, perfumes, hand creams and chlorinated water, and it’s best to avoid contact with them. It’s best to remember pearls, like all gemstones can be vulnerable to hard knocks, or being dropped on hard surfaces. 

Cleaning

Like all gemstones, pearls can become dull from daily wear. Regular professional cleaning is the key to maintaining their iridescent shine. In between professional cleans, you can gently polish your pearl using a lint-free lens or jewellery cloth. Do not use a homemade or store-bought jewellery cleaning solution on your pearl jewellery.

All our jewellery is solid gold! Our pieces are designed to be lived in and worn often, which is why we offer complimentary cleaning, polishing and rhodium plating for all our pieces.

With, but more often, without wear, yellow gold can naturally oxidise and darken. This can be removed with a jewellery polishing cloth. Or when you visit our James St Boutique for complimentary cleaning and polishing.

You can learn more about solid gold in our Solid Gold blog.

All our jewellery is solid gold! Our pieces are designed to be lived in and worn often, which is why we offer complimentary cleaning, polishing and rhodium plating for all our pieces.

Your shiny white gold pieces gain their white lustre from rhodium plating. Rhodium plating naturally wears off over time, but not to worry, we can always re-plate your white gold pieces and it only needs to be done every few years (it’s complimentary too)!

You can learn more about solid gold in our Solid Gold blog.

Our jewellery is designed to be lived in, so you can swim and shower in your pieces. Washing your hands under warm water with a gentle soap, or going for a swim in the ocean, are both perfectly safe for your jewellery. However, highly chlorinated water, pools and spas, will oxidise gold over time. Always take extra care when wearing your jewellery in water, and make sure the clasps, settings, and hinges of your jewellery are secured tightly, also be mindful when swimming with rings as your fingers may shrink in cold water

Due to the nature of some gemstones it’s best not to submerge them while swimming, especially in chlorinated pools. We don’t recommend swimming with opal, pearl, emerald, amethyst, morganite, or beryl jewellery.